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How To Distinguish A Professional Transcription Service

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If you are thinking about hiring a transcription service, then you need to look into all of the options that are available to you right away. If you don’t then you run the risk of hiring someone who is not suited to the job.

Human or AI?

The first thing that you need to think about when choosing your transcription service is whether or not you need a human transcriptionist. People tend to be much more expensive because you will have someone there translating every single word that is said. If you hire a company who has software on the other hand then you can take advantage of huge cost savings and you can also feel confident knowing that the job is going to be done way faster too. If you have already decided, then move onto the next step.

Options

Quality transcription services will usually give you a huge range of options when it comes to the service that you’re receiving. You may be offered word for word, which will essentially remove any “errs” “ums” and even false starts. The details of the recordings will be retained but on the flip side you’ll be given a transcript that is way easier to read. It’s always worth talking with your professional transcription services provider so you can find out more about what you need.

Data Security

Sometimes transcriptions can include sensitive or even confidential information. You need to protect your data as much as possible, and if you want to do this then it’s worth making sure that your data transcriptionist service is fully registered as this will help you to ensure that they are reliable. It’s also worth looking up some online reviews too, as this will help you to make sure that they live up to their expectations.

NDAs

Your transcription service needs to be willing to sign an NDA. This is otherwise known as a non-disclosure agreement. A lot of companies would be more than willing to do this for you, but if you have some concern about security then you need to be careful if the company in questions say no. This is especially the case if your files are being sent abroad because this will make it much more difficult for you to prosecute someone if there does happen to be a breach of security. If you have sensitive data that you need to have transcribed, then it’s a good idea for you to hire someone who is ethical as well as finding someone who is able to meet the standards you have in mind.

Of course, if your transcription service are able to meet the above requirements then there really is no reason why you shouldn’t be able to count on them for just about anything you need. If you see any red flags, then take a step back and assess the situation. Red flags usually crop up for a reason, so take your time and make sure that you are making the best hiring decision.

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