How to Effectively Launch a Ride-Sharing Business

If you’re like the many thousands of people across the country each year who decide to get into a business of their own, you’re like doing plenty of research into which industries are growing and evolving in a way that makes gaps in the market open up.

Many of the sectors which are interesting for new entrepreneurs are those which have come about due to technology. In particular, tech has led to the rise of ride-sharing services, as more and more consumers and businesses get comfortable with the sharing economy.

If you’re interested in launching your own ride-sharing venture, be smart about it, and develop your business strategically. To ensure you set your business up in a way that makes success more likely, there are steps you must take. Read on for tips you can follow today.

Discover What Competitors are Doing

It’s vital to learn what is already being done in a market before you launch a business. To create a ride-sharing venture that works, spend time researching what your competitors are doing and what they offer to customers and how. Remember that your competition isn’t just going to be in your suburb or city, either; these days competitors can be companies which run ride-sharing tech which service your area, even though the business could be operated from the other side of the world.

When researching, there are a number of things to find out about. For example, determine exactly which services other ride-sharing businesses provide to customers, and at what price. Learn who they’re targeting, specifically, what their sales process consists of, what type of customer service they provide, where they market their business, and so on.

Work Out Your Point of Difference

After you’ve compiled a variety of information about competitors, you’ll be able to properly work out your point of difference for your business. To attract interest ASAP and in proper numbers so you make good sales, you have to have a point of difference. There must be something your business does that other ride-sharing organizations don’t. Think about particular problems you could solve for potential clients, or special benefits you could provide that other businesses don’t.

Unique selling propositions, or USPs for short, can come from any number of different factors. For example, your venture might stand out because of the price you charge, the particular demographic you target, where or how you market to these people, the kind of service you provide, the locations you operate in, the types of vehicles people can get rides in, or something else.

Just remember, though, that it’s no good coming up with any old point of difference; the way you stand out needs to be something the target audience is actually interested in, will pay for, and will do in large enough numbers for your business to become a success. A USP that only appeals to a handful of people won’t be enough.

Create a Model

The next step is to create a detailed model for your business. Develop a plan that goes through, bit by bit, what your ride-sharing venture will do, how it will do it, and how you’ll make money and grow as time goes by. This plan should cover the first 12 months of your business in particular, as well as the next few years after that, with details on both short-term and long-term goals and strategies.

Obviously you can’t plan for absolutely everything so your document will be a working one that may change over time, but by developing a concrete business plan covering a wide variety of areas, you’ll make yourself think about all the important parts of running a business.

This will make it easier to pick up on those things you really haven’t investigated properly yet, or fields in which you could need help because you currently lack the knowledge or skills. Business plans should look at areas like marketing, sales, customer service, I.T., administration, legalities, partnerships, HR, and finance.

Ensure You Get the Tech Right

No ride-sharing business can wow customers without the right technology. Set your organization up for success by choosing the best ride-sharing platform for your needs. Look for a system that’s well-known and trusted, and which takes security very seriously. It needs to be easy to set up for you and user-friendly for clients, and have a very high uptime guarantee – you don’t want to lose customers because the booking system keeps crashing, after all.

Good technology can also be effectively integrated into your website and other systems, and have all the features you need now and in the future (scalability is key). Ride-sharing platforms must be customizable, too, and have customer support available 24/7 so that if anything does go wrong you have someone to turn to for assistance.

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Melissa Thompson

Melissa is a mother of 2, lives in Utah, and writes for a multitude of sites. She is currently the EIC of and writes about health, wellness, and business topics.