Going into business involves so much more than what initially meets the eye. It is not just a matter of doing the actual work that you’re good at, but it is marketing, people management, customer satisfaction, and sadly, payment and debt collection. It is common for people and companies that you work with to be paid payers and require a degree of chasing. But, when it gets to those who just don’t pay, then what do you do? This is an awkward situation to be in that can be incredibly draining on your time and resources. It is also draining emotionally as financial stress is hard and sometimes non-payment can lead to cash flow issues that are so severe you face having to retrench employees or close down altogether. Sometimes your clients and business partners have become close friends if you’ve worked together with them for several years. So, why use a third-party company? What are the benefits?
Relieving the pressure and stress
For the reasons mentioned above, it is better to make use of a 3rd party company who can handle the situation for you and relieve this pressure and stress knowing that someone else is handling it and that they hold an objective and impersonal perspective. Having someone handle the admin associated with debt collection Sydney means you don’t have to have a full-time employee on the payroll doing this – a role which in turn you will then have to manage. And even if it is not a bad debt you are chasing, but just improved payment turn-around, this will have a considerable impact on your company’s cash flow and frees up money quickly allowing you to make financial decisions quicker.
Know how what to do and how to do it
Using a 3rd party debt collection agency also means that they have vast experience and can offer the latest knowledge and information. This is especially important when it comes to the technical and legal parts of debt collecting. You want to know that you’re staying completely in the law, but also using the law to your benefit. After all, that is what the law is there for. And it can be quite a complicated procedure which you want to make sure you get right. There is also the general know-how and debt activities that they can do for you, for example, sending regular debt reminders, making phone calls, sending text messages.
Agencies can generate the latest reports on clients and companies that you partner with. This information will give you accurate data on their payment profile. Either it is a green light and you can go ahead without worries and concerns, or it can raise a red flag that this could be a potential credit risk client and you need to decide then how you want to proceed. It may not mean doing away with them completely, but it can help you make sure you have all the checks and balances in place to protect yourself. Preventative debt actions can help considerably in avoiding bad debt-related expenses.